Return Claims

bash Shopco is dedicated to our customer’s 100% satisfaction. We will issue a refund/credit if you are not satisfied with your purchase and notify us within 7 days of product receipt. Returned products must be in brand new condition with all packaging enclosed in the exact condition in which you received them. It must be returned in the original packaging and in a saleable condition. Beyond 7 days the Returned product is subject to a 10% chargefee and must be returned freight prepaid. Shortages or Claims must be brought to our attention within 7 days of receiving the merchandise.

Defective Merchandise

It is very important to inspect your product thoroughly before accepting and signing for your packages. The only way to be certain is to fully unpack and examine the contents carefully before signing. Legally, by applying your signature, you are signing a document stating that you have inspected the item and it is in good condition. We have no recourse when the item is signed for, any later claim for un-noticed (“hidden/concealed”) damage must be filed by you with FedEx/UPS/USPS.

Many times it is a common practice by FedEx to leave packages on your doorstep if no one is available for signature. Again, please inspect the package by fully unpacking and examining the contents. If you notice damage to the product during your inspection, please call our customer service department immediately. Claims must be filed within 5 days after receipt. Please call our customer service department immediately and we will issue a return goods authorizationform if a claim is made within the time frame stated.

Privacy Statement

bash Shopco does not sell, rent, share or otherwise disclose our clients’ personal or company information. However,

General Notes and Policies

  • After signing for and accepting your merchandise, you are responsible for all damage claims.
  • You must contact us within 5 days of receiving your merchandise if your product is damaged.
  • In the event of a product damage return, you must contact customer service to receive a return merchandise authorization number.
  • All returns are subject to a 10%  fee.
  • Shipping and handling charges to and from are not refundable.
  • bash Shopco reserves the right to refuse all returns.
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